You are reading: State of Public Service Provision in Communities of Kherson Oblast: the ALI Has Presented a Study

State of Public Service Provision in Communities of Kherson Oblast: the ALI Has Presented a Study

On 8 July 2024, the Agency for Legislative Initiatives (ALI), together with the Committee of the Verkhovna Rada on the Organisation of State Power, Local Self-Government, Regional Development and Urban Planning, presented the results of the study “Assessment of the State of Public Services in De-Occupied Communities: Kherson Oblast.” This work was prepared within the framework of the project “Parliament and Accountability of the Security Sector in Ukraine” (PASS Ukraine), which the Agency implements jointly with the Parliamentary Centre (Canada) in cooperation with the Verkhovna Rada and with the support of the Global Affairs Canada within the framework of the Peace and Stabilization Operations Program (PSOPs).

Study concept

The study was conducted in several stages during September – December 2023 and covered 17 de-occupied communities of Kherson Oblast. During the course of the study, ALI collected more than 800 datasets on the provision of public services in the following main areas: administrative, social, medical, educational, security, housing and utility services. We also held in-depth semi-structured interviews with heads of military administrations in individual settlements.

Context

In November 2022, the Ukrainian army liberated the right-bank part of Kherson Oblast, which had been under occupation for almost nine months. The occupation fallout includes the destroyed industrial and social infrastructure, the explosive demolition of the Kakhovka HPP, which caused at least $2 billion in direct losses, the outflow of businesses, and the loss of human resources — in some communities, more than 60% of residents left their homes. All this made it much more difficult for residents to access basic public services. At the same time, relentless shelling of the right-bank part of Kherson Oblast continues, and this worsens the public service provision situation.

During the event, participants discussed the experience and problems faced by the de-occupied territorial communities of Kherson Oblast, which, despite limited resources, continue to provide residents with services as they find various opportunities for this. In addition, the Agency presented recommendations and proposals that would later help in the development of a dedicated national policy package on this issue.

The director of the analytical department at the Agency for Legislative Initiatives, Oleksandr Zaslavskyi, moderated the discussion. He noted the importance of such studies and their role in reconstruction processes:

“The study done by the ALI is part of the work we are cooperating on with the Committee, as we are selecting a matrix of indicators to assess the state of public services. This is effectively a database, containing data which decision-makers need to know to establish a legislative framework for the reconstruction process. What we have jointly created is called a committee study in some Western countries – it relied on active engagement from the Secretariat of the Committee and MPs who carried out fieldwork as they went to Kherson and Mykolaiv Oblasts”
Oleksandr Zaslavskyi
Director of the analytical department, ALI

Tetiana Lukeria, the invited analyst of the Agency for Legislative Initiatives, told the audience about the principal issues covered in the study, its main directions and proposals.

“Even if we state that more than 60% of the population has left these communities, there are still some people who need public services. Why some services are not provided, what obstacles and difficulties are faced by these communities, what can be improved or, at least, how to optimise the existing situation with the provision of public services – these are among our main questions and recommendations. De-occupied communities find themselves in extremely difficult conditions, so it is necessary to take into account the specifics of each community in particular. Of course, after de-occupation, it was not possible to immediately resume work in every direction of service provision, but the communities did their best as well as they could”
Tetiana Lukeria
Invited analyst, ALI

MPs sitting on the relevant Committee of the Verkhovna Rada of Ukraine also emphasised the importance of the experience and challenges faced by the de-occupied communities of Kherson Oblast.

“Today, we are talking about Kherson Oblast, and what happens very rarely in Kyiv is, unfortunately, an ordinary day for Kherson Oblast. Nevertheless, we understand that every Ukrainian area must still maintain a connection with its citizens and provide them with services despite all the difficult circumstances.

And I am grateful, in particular to the Agency for Legislative Initiatives, for enabling us to start this process. I hope that this study will form the basis of the national policy that concerns de-occupied territories, including those located at an extremely short distance from enemy positions”
Vitalii Bezgin
Chair of the Subcommittee on Administrative and Territorial Structure and Local Government under the Committee of the VRU on the Organisation of State Power, Local Self-Government, Regional Development and Urban Planning
“Yes, we probably cannot expect digitalisation tools to work fully in communities that have suffered great destruction and have been occupied for a long time. Clearly, mobile formats are needed to cover all settlements, cities and towns in order to provide all services. We do not live in an illusory world, and stand ready to hear from representatives of Kherson Oblast communities about problematic issues and temporary solutions, to analyse the information collected by the ALI and to record everything on our side and work on it further”
Roman Lozynskyi
First deputy chair of the Committee of the VRU on the Organisation of State Power, Local Self-Government, Regional Development and Urban Planning and chair of the De-Colonisation Subcommittee of the same Committee

Liudmyla Kostiuk, Head of Kochubeivka Village Military Administration of Beryslav Raion (Kherson Oblast), noted urgent problems associated with the organisation and provision of public services in communities.

“Speaking of practical things, there are many issues concerning notarial services, one such issue is a lack of personnel — even in those communities of Kherson Oblast where there are state registrars, they are very busy, due to which residents of these communities have to turn to neighbouring communities in Dnipropetrovsk Oblast for services. I would like to note that immediately after the de-occupation, international organisations helped us a lot in the recovery process. They provided equipment, licensed software, etc. But the key problem is the lack of people on the ground, so the issue of active engagement, including support for digital leadership programmes in communities, is very pressing”
Liudmyla Kostiuk
Head of Kochubeivka Village Military Administration of Beryslav Raion (Kherson Oblast)

Andrii Seletskyi, Head of Novovorontsovka Town Military Administration of Beryslav Raion (Kherson Oblast), shared successful practices already being implemented in communities, from digitalisation solutions to the implementation of a system of incentives for school students and youth support.

“We are currently developing the Smart Village system in our community — an application that will provide access to all possible services in the community, both social and administrative ones. We are also actively considering installing payment terminals at starosta offices because this is a fairly transparent and accessible tool that is available on every corner of the city but is still not developed in rural areas.

However, comprehensive Internet coverage throughout the oblast remains a big issue, which requires resolution at a higher level than that of individual communities. It needs to be done as soon as possible because the research on access to information, which was conducted in the community, shows that it is a very pressing issue. Outmigration of the workforce and businesses is a painful issue. Therefore, the development of mechanisms that will allow us to keep people in Kherson Oblast, not by force, but by prospects of improvement, is urgent, and it must be done at the level of the relevant policy as well”
Andrii Seletskyi
Head of Novovorontsovka Town Military Administration of Beryslav Raion (Kherson Oblast)

The study “Assessment of the State of Public Services in De-Occupied Communities: Kherson Oblast” will soon be published on the website of the Agency for Legislative Initiatives and sent to government bodies for further examination and incorporation in the development of relevant national policies and measures.

For more information, contact Maria Hereles, Director of the Communications Department at the Agency for Legislative Initiatives, at mg@parliament.org.ua.

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